FAQ

How can I contact you about my order?

For online sales info please contact the below. We try our best to respond to all emails within 24- 48 hours (week days). Please include your Order Number when emailing directly! Email: boldmeetsbasic@yahoo.com

What is your shipping policy?

We currently ship for a flat rate of $5.25. We pride ourselves in processing your orders quick and efficiently! We also offer FREE SHIPPING on all orders over $75!

What is your return policy?

Please see our RETURN PAGE for all info!

Can I get a gift card?

Yes! If you are in need of a gift for someone you love, a Bold Meets Basic gift card is the perfect gift! You can purchase a gift card HERE.

Do you restock after every launch?

We do our best to restock the items that sell out right away! Unfortunately, there are times we aren't able to get another order of some items, so we encourage you to get ready to shop your favorites as soon as new arrivals go live! We also love that boutiques offer unique clothing items that aren't sold in large quantities, so when you buy from us know that you are one in a few who has that specific clothing item :)